At Foilsky, your satisfaction is our priority. If you're not completely happy with your purchase, you may request a return or refund within 14 days of receiving your order.


 Return Conditions

  • Returns must be initiated within 14 days of delivery.

  • Items must be:

    • Unused

    • In original condition and packaging

  • Used, damaged, or incomplete items will not be accepted.


Return Procedure

  1. Email us at contact@foilsky.com with your order number to initiate the return.

  2. We will send you a confirmation with a prepaid return label.

  3. Pack the item securely and drop it off with the indicated courier.

  4. Once received and inspected, we will confirm and process your refund.


Refund Process

  • Refunds are processed within 14 days of receiving the returned item.

  • Refunds will be issued to the original payment method used at checkout.

  • Return shipping is free for all serviced countries (Australia, USA, UK, New Zealand).


 Exceptions

  • Sale items and personalized products are non-refundable, unless they are defective.

  • If your item arrives damaged, please contact us immediately with supporting photos.